Recent stories in the newspaper and on television talked about the improper mixing of Bioheat fuels and the resulting problems homeowners have been having. Click here to read why you won't have those problems with Pioneer...
Here are some comments we’ve received from our customers. If you would like to receive the type of service these customers enjoy, please click here to become a Pioneer Oil and Propane customer!
Awesome customer service
My boiler stopped working on a Sunday night, two days after moving into my new house. Pioneer had somebody at the house in under a half hour. The technician figured out the problems within minutes and had the heat working within an hour. The next day I called them again to have the boiler tuned up and have some shut-off valves installed in the water lines (hot water heating). Two technicians arrived within an hour and completed the job very quickly. All of them were friendly and informative, and offered advice on possible upgrades without trying to push anything on me. On top of that, the president of the company personally called me to thank me for doing business with them and inform me of the service and insurance plans they offer.
— Google review by edrsd489
A perfect Pioneer experience
“My experience with Pioneer Oil Company has been what I would call perfect. Their prices, discount offers for check payment, willingness to wait a bit for the check than to demand on-the-spot payment before they will come out with oil or to restart a furnace, and their courtesy and friendliness have made my experience as a consumer one of the best I have ever had.
— Google review by Elaine Brouillette
Sunday service
“We couldn’t be more thrilled with the service we got with you guys Sunday. We lost track of our oil levels and, to our dismay, ended up running out of oil and were left in a freezing apartment with no heat or hot water. We made a quick phone call to Pioneer Oil & literally within an hour the delivery truck pulled up to our house…ON A SUNDAY! We use to do business with another local oil company but you have blown them out of the water! We will be going with Pioneer from here on out and will be recommending to friends and family. Excellent customer service; thank you for keeping us warm!”
— Facebook review by Liz
