Here at Pioneer we talk about – and even write about – how we want the experience of working with us to feel personal (something increasingly rare these days). We want you to be able to say when it comes to heating companies, you’ve “gotta guy” at Pioneer.
How do we do that? By having employees who make work personal.
One of those guys is Joe Germain – Joe is our Energy Advisor and a guy who I believe embodies everything we’re about here at Pioneer. Joe is an “extra mile” kind of guy if there ever was one – here are a few excerpts of recent “Joe” reviews from Pioneer customers:
“Joe had all the forms and material prepared that I needed to send it to get my rebate and explained how the process worked in a way I could understand.”
“Joe answered all our questions and concerns, and the installation and follow up went exactly as planned.”
“Working with Joe Germain was an amazing, painless process. From the moment I signed the contract to purchase, everything flowed seamlessly.”
In one of my favorite “Joe stories,” he helps a retiree on a fixed income to finance a heating system and water heater. I could quote pages of stories and testimonials about Joe from happy customers (don’t worry, I won’t), but I think you get the idea.
It’s guys like Joe who set Pioneer apart from our competitors – and guys like Joe who help us win the accolades. But most of all it’s guys like Joe who make you feel that everything is under control and taken care of.
And that’s what Pioneer is all about.
~ Joey Grigarauskas