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Our Guarantees To You

Posted: March 21, 2022

At Pioneer Oil and Propane, we back up our work!

customer guarantee massachusettsThere doesn’t seem to be much you can depend on these days. Pioneer Oil and Propane, however, is your best bet for excellent fuel delivery and equipment service in Central Massachusetts.

We put our money where our mouth is by offering guarantees to our clients. Here are some of our promises. 

Never run out of fuel with Automatic Delivery

We realize that life gets hectic at times. When our consumers are caught up in their daily lives, they sometimes forget to check their propane or heating oil tank levels and find themselves running out of fuel.

We provide emergency fuel delivery and no-heat service at all hours of the day or night. We also provide a solution to help you avoid the hassles and expense of a heating oil or propane run-out with our Automatic Delivery option.

When you enroll in Automatic Delivery, our state-of-the-art system uses your propane or heating oil usage history and current weather conditions to make an accurate prediction of when you’ll need fuel. With that information, we schedule a delivery before you run low. 

That sense of security is also reinforced by our assurance that, as an Automatic Delivery client, you will NEVER run out of heating oil or propane.

You get consistently fair pricing

Whether you need heating oil or propane delivery, equipment installation or repair, or any other services, Pioneer Oil and Propane will provide you with straightforward, fair pricing.

We’re not the cheapest since we don’t cut corners on the quality of our fuel, equipment services, or customer service. But we’re also not the most expensive. We guarantee excellent value by delivering the finest service at a competitive, transparent price.

We respect your home and your time

We keep our appointments. When you schedule an equipment installation, maintenance, or repair, we arrive on time. We’ll notify you if our service tech is delayed. Your first hour of service is free if we don’t notify you.

Our service staff is meticulous inside your house and will clean up after themselves before they leave.

We guarantee our equipment installations

We sell and install high-quality, energy-efficient furnaces, boilers, water heaters, air conditioning systems, and more. Our equipment experts will help you select the right equipment for your house, as well as assist you in obtaining financing and any rebates your equipment qualifies for.

All of our HVAC installations come with a one-year warranty. If you’re dissatisfied and we can’t fix it, we’ll give you your money back.

If you’re looking for the most dependable fuel delivery and equipment service in Central Massachusetts, you’ve come to the right place! Become a Pioneer Oil and Propane customer today.