Ask the Expert Pioneer Oil and Propane

Ask the Expert

Joe Germain

Q: Why do you recommend getting automatic deliveries?

A: Our automatic delivery service eliminates the worry about monitoring your tank levels. We use a proven method based on the weather and your past usage to calculate when you’ll need a fill-up. We can also factor in things like weather forecasts and expected road conditions to stay on top of our customers’ needs.

Q: What if I prefer to call for my fuel?

A: That’s fine, but it’s important to give us enough time to schedule your delivery — especially if bad weather is expected. Keep an eye on your tank gauge — it’s best to call us when the fuel level in your oil tank reaches the one-quarter mark, or 30% for your propane tank. This will give us enough notice to schedule a delivery for you.

Joe Germain
Energy Advisor

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