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About Us

You Get the Best from Pioneer with Guarantees for Service, Value and Quality

With two locations in Worcester County, Pioneer Oil and Propane delivers comfort to thousands of homes and businesses in Central Massachusetts. Beyond being specialists in heating oil and propane delivery, we can also handle all types of heating and cooling system repairs, including furnace, boiler and air conditioning repairs. We’re the ones you can trust to get the job done right!

Since our founding in 1957, we have earned tremendous customer loyalty by treating people fairly and honestly. We have terrific employees who pride themselves on treating customers as they would want to be treated.

Our Guarantees

Other companies talk about good service, we guarantee it. That’s why switching to Pioneer is a great move.

Service Guaranteed
Quality Guaranteed
Value Guaranteed

  • We fix it right the first time. If the same part breaks within a year, we will repair it at no cost.
  • We show up when we say we will. If by any chance we are delayed for a scheduled repair call and don’t alert you ahead of time, we’ll give you the first hour of service free.
  • We guarantee heating system installations for one year. If you’re not happy, we will remove your system and refund every penny you paid.
  • We are neither the cheapest nor the most expensive. We guarantee value by delivering the highest quality fuels and service at a consistently fair price.
  • We leave your home as we found it. Count on us to be clean in your home.
  • You won’t run out of fuel on automatic delivery. We’ll monitor your use and deliver when it’s time to keep you warm.

For more information about our guarantees for service, quality and value in Worcester, Sturbridge, Auburn, Oxford and surrounding communities in Massachusetts, call our office or contact us today