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About Us

You Get the Best from Pioneer with Guarantees for Service, Value and Quality

With two locations in Worcester County, Pioneer Oil and Propane delivers comfort to thousands of homes and businesses in Central Massachusetts. Beyond being specialists in heating oil and propane delivery, we can also handle all types of heating and cooling system repairs, including furnace, boiler and air conditioning repairs. We’re the ones you can trust to get the job done right!

Since our founding in 1957, we have earned tremendous customer loyalty by treating people fairly and honestly. We have terrific employees who pride themselves on treating customers as they would want to be treated.

Our Guarantees

Other companies talk about good service, we guarantee it. That’s why switching to Pioneer is a great move.

Service Guaranteed
Quality Guaranteed
Value Guaranteed

  • We guarantee fair pricing for both oil and propane—our rates will always be below the statewide average, as tracked by the Department of Energy Resources.
  • We fix it right the first time. If the same part breaks within a year, we repair it at no cost.
  • We show up when we say we will. If by any chance we are delayed for a scheduled repair call and don’t alert you ahead of time, we’ll give you the first hour of service free.
  • We leave your home as we found it. If we don’t we’ll credit your account $50.
  • You won’t run out of fuel on automatic delivery. If you do, and your account is in good standing, we’ll credit you $50.

For more information about our guarantees for service, quality and value in Worcester, Sturbridge, Auburn, Oxford and surrounding communities in Massachusetts, call our office or contact us today